If you notice an unexplained increase in your water bill, reduced water pressure, discoloured water, or persistent damp patches in your garden or driveway, you may have a leak in your water supply pipe. Checking your water meter for continuous movement when no water is being used can also confirm a hidden leak.

In the UK, the homeowner is typically responsible for repairing leaks within their property boundary, including the underground supply pipe leading to their home. If the leak is beyond this boundary, it is usually the responsibility of the local water company.

Yes, even a small leak can lead to serious issues over time, such as subsidence, foundation damage, damp problems, and increased water bills. Early detection is key to preventing costly repairs.

Leak detection using advanced methods like acoustic listening, tracer gas testing, and thermal imaging can usually be completed within a few hours. The repair time depends on the severity of the leak and access conditions but is often completed within the same day.

Not necessarily. Many leaks can be located and repaired using non-invasive methods that minimise disruption. Our expert team prioritises trenchless repair techniques wherever possible to reduce damage to your property.

Yes, a leak in your supply pipe can cause a noticeable drop in water pressure, especially if the leak is significant. If your taps or shower are running weaker than usual, it could be a sign of an external water supply leak.

If the leak is within your property boundary, you are responsible for fixing it, but it’s still advisable to inform your water supplier. Some companies offer assistance or leak allowances if repairs are carried out promptly.