Damp Investigation Surveys
- Non-invasive commercial leak detection
- UK's no.1 leak detection company
- National coverage
- Award winning service
- Flexible contract options
- Fully insured & qualified




Concerned about damp in your property?
Whether you're a homeowner spotting the first signs of damp, a landlord facing a tenant complaint, or a social housing provider with legal obligations to meet, an accurate, independent diagnosis is the essential first step to treating damp.
Our specialist surveys are built to handle properties of any size or scope. From a single home to a large commercial site, every survey is carried out to the same exacting standard, giving you findings you can act on with confidence.
What to expect
Call
Get in touch with our team today, and we will respond within 24 hours.
Survey
A thorough, non-destructive assessment using specialist equipment such as thermal imaging and damp mapping to identify the type and cause of damp.
Report
A detailed written report follows within 48 hours, including high-resolution photographs, damage ratings, expert recommendations and accurate repair cost estimates.
What our customers say
Are you compliant with Awaab's Law?
From October 2025, social housing landlords must investigate any reported hazard within 14 days, begin repairs within 7 days if a hazard is confirmed or withn 25 hours if the hazard places an immediate risk to tenants health.
Keeping on top of these obligations across a housing portfolio is no small task - that's why we're here to help. We guarantee timely site visits, thorough independent surveys, fully accredited reports with timestamped records, accurate diagnosis and clear remedial recommendations - everything you need to demonstrate compliance.
Who we support
As experienced specialists in damp surveys, we possess the expertise and resources to handle properties of all sizes and scopes. Our services cater to a wide array of clients, including:
- Homeowners concerned about a damp patch, musty smell or mould and looking for an accurate diagnosis before spending money on repairs
- Pre-purchase buyers wanting a clear picture of a property's condition before committing to a purchase
- Private landlords needing a documented investigation in response to a tenant complaint or insurance claim
- Social housing providers requiring independent survey reports to demonstrate compliance with Awaab's Law and protect tenants
- Architects and designers specifying damp investigations as part of a renovation, retrofit or new build project
- Property developers assessing sites and ensuring constructions meet the necessary criteria before handover to new occupants
Signs of damp
If you notice any of the following signs of damp, get in touch with us immediately before it worsens: 0800 046 3492
Wet patches
These could appear on walls, floors or ceilings
Visible mould growth
Across walls, in corners or around windows
Damage to property
Deteriorating skirting boards, timber or plasterwork, peeling paint and tide marks.
Respiratory problems
Increased allergy or respiratory symptoms indoors.
Odour
A persistent musty or earthy smell indoors
Condensation
Regularly forming on cold surfaces
Spread the Cost of Leak Detection & Repair
We are pleased to offer flexible finance options, making it easier for customers to spread the cost over time.
Through our trusted finance partner, customers can quickly apply online and receive a fast, simple decision. Once approved, payments are made directly to us, allowing work to begin without delay.
Are you compliant with Awaab’s Law?
Get in touch with our experts today for a fast response and a no-obligation quote.
Services You Can Trust
Leaks are found on the first visit.
SLAs met nationwide
Jobs completed per year.
Turnaround for board and insurer ready reports.
Benefits of our expert damp surveys
- Catch problems early before they escalate into costly structural damage or major remedial works
- We use specialise equipment that ensure you receive an accurate diagnosis first time
- Our damp survey reports provide clear, data-backed recommendations to ensure you choose a suitable solution and contractor
- Regular damp surveys contribute to the long-term preservation of the property's structural integrity.
- Stay compliant with industry standards and regulatory requirements, with surveys conducted to the British Standards Code of Practice
Our Comprehensive Leak Detection Toolkit
Our experienced specialists use cutting-edge technology to accurately locate and fix leaks in all types of properties, with minimal damage.
- Tracer gas
- Acoustic ground microphones
- Correlators
- Thermal imaging cameras
- Smoke testing
- Electronic prof testing
- Hand tools and breakers
- Moisture meters
- Endoscopes
- Pressure testing kit
- Pipe tracing detector
- Salts and water testing kits
- Dye sample kits
Why choose us?
- No Call Out Charges and Free Site Surveys
- Multi-Award Winning Company
- No Obligation Quotations
- Competitive Local Pricing
- Flexible Contract Options
- Non-Invasive Repairs & Minimal Disruption
- Fully Qualified with Years of Experience
- All Work Guaranteed
- Fully Insured, riendly and Reliable Staff
- Highly Recommended
Explore our leak detection services
Contact Your Leak Detection Specialists Today
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Frequently Asked Questions – Leak Detection in Water Supply Pipes in the UK
If you notice an unexplained increase in your water bill, reduced water pressure, discoloured water, or persistent damp patches in your garden or driveway, you may have a leak in your water supply pipe. Checking your water meter for continuous movement when no water is being used can also confirm a hidden leak.
In the UK, the homeowner is typically responsible for repairing leaks within their property boundary, including the underground supply pipe leading to their home. If the leak is beyond this boundary, it is usually the responsibility of the local water company.
Yes, even a small leak can lead to serious issues over time, such as subsidence, foundation damage, damp problems, and increased water bills. Early detection is key to preventing costly repairs.
Leak detection using advanced methods like acoustic listening, tracer gas testing, and thermal imaging can usually be completed within a few hours. The repair time depends on the severity of the leak and access conditions but is often completed within the same day.
Not necessarily. Many leaks can be located and repaired using non-invasive methods that minimise disruption. Our expert team prioritises trenchless repair techniques wherever possible to reduce damage to your property.
Yes, a leak in your supply pipe can cause a noticeable drop in water pressure, especially if the leak is significant. If your taps or shower are running weaker than usual, it could be a sign of an external water supply leak.
If the leak is within your property boundary, you are responsible for fixing it, but it’s still advisable to inform your water supplier. Some companies offer assistance or leak allowances if repairs are carried out promptly.
Leak Detection Guide
Escape of water is now one of the largest drivers of property claims in the UK.
- Around 29% of insurance claims relate to water damage.
- Commercial incidents can disrupt operations for months.
- UK insurers pay out roughly £1.8 million per day on escape-of-water damage.
Most costs are not caused by water. They are caused by delay, guesswork, escalation confusion and poor documentation. This guide helps teams stay in control.










