Download Our Guide
Inside our guide you’ll find detailed information about our approach, the full range of services we offer, the technology we use and how we support customers every step of the way. Many FM and estates teams use this guide to commission a structured site or Portfolio Leak-Risk Review.
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Services You Can Trust
Leaks are found on the first visit.
SLAs met nationwide
Jobs completed per year.
Turnaround for board and insurer ready reports.
What’s Inside the Guide
- The true cost of leaks, including hidden business impact
- Early warning signs that should trigger action
- When a plumber is enough and when specialist detection is essential
- Trace and access clarity and what insurers expect
The Cost of Delaying Repairs
This flat roof leak repair example shows the difference our specialist approach can make.
Traditional route:
- 51 days
- 9 site visits
- approx. £2,465 in detection and drying (before repairs)
Specialist diagnosis route:
- 8 days
- 2 visits
- approx. £850 (before repairs)
Why This Matters
Escape of water is now one of the largest drivers of property claims in the UK.
- Around 29% of insurance claims relate to water damage.
- Commercial incidents can disrupt operations for months.
- UK insurers pay out roughly £1.8 million per day on escape-of-water damage.
Most costs are not caused by water. They are caused by delay, guesswork, escalation confusion and poor documentation. This guide helps teams stay in control.
What Our Customers Say
Shout out to Luke and Fraser. Brilliant lads who knew what they were doing. Had ongoing problems woth British gas and loads of people been to the property but we're useless then these lads diagnosed and fixed the leak with minimal damage all within 1 hour. Well done 👏My insurance company sent SOS to fix a leak in my ground floor kitchen ceiling. I was delighted that Calvin showed up because he was also sent three years ago to detect a leak in my 1st floor hallway ceiling. At that time used a camera on a pole to he take numerous photos of my roof that pinpointed a large leak there. I saved a lot of money with my roofing company by supplying them with Calvin’s photos before they started work. See my review below. This time he came with colleague Tobias, and they quickly found the kitchen ceiling leak and repaired the pipe. Unlike the emergency plumber who told me last week that he would have to cut open a large section of my kitchen ceiling (and cause a lot of damage), Calvin and Tobias carefully pulled up the old carpet upstairs above the leaking pipe and unscrewed the floorboards (which hadn’t been pulled up since the house was built in 1924!). When they finished repairing the pipe, they refitted the floorboards and carpet with no damage. These are very efficient, knowledgeable and polite workmen, so I again highly recommend them!The two engineers worked well together in some cold wet Welsh weather. After locating the leak, around the stopcock in the back garden, the leak was fixed, and all tested. Well done thank you.Chris came out to detect a leaking central heating system which has caused considerable damage and has left us with no hot water or central heating for over a week, the insurance company appointed SOS Leak Detection to find the leak beneath the floor boards, Chris arrived exactly on time and explained what he was going to do, within a short space of time he had found the exact location of the leak and removed the flooring etc., he then repaired the damaged pipe and turned the heating system back on. Chris was very professional throughout and is a credit to the company.
